Are the products at Korean Shop Bangladesh original?
▼Yes. Korean Shop Bangladesh sells 100% authentic Korean skincare. Every product is sourced from documented Korean suppliers, and batch codes, manufacture dates and packaging are checked before a product is listed. You can also inspect products in person at our Dhanmondi store.
Where is Korean Shop Bangladesh located?
▼Our store is at Shop 1075-76, 1st Floor, Shimanto Shombhar Shopping Complex, Dhanmondi-2, Dhaka 1205. You can visit to see, test and buy products, or order online at koreanshopbd.com.
How long does delivery take in Bangladesh?
▼Orders are processed within 1-2 business days. Delivery inside Dhaka takes 1-2 business days and outside Dhaka takes 3-5 business days. We deliver to all districts of Bangladesh.
What is the delivery charge?
▼Delivery costs 80 BDT inside Dhaka and 150 BDT outside Dhaka. The exact charge is shown at checkout. In-store pickup from our Dhanmondi shop is free.
Is cash on delivery available?
▼Yes. Cash on Delivery (COD) is available nationwide; you pay in full when you receive the product.
What payment methods do you accept?
▼We accept Cash on Delivery, bKash, Nagad, other approved mobile banking methods, and cash payment at our Dhanmondi store.
Can I pick up my order from the store?
▼Yes. Place your order online and collect it from our Dhanmondi store with no delivery charge. Please make sure your order is confirmed and bring your order number.
How can I track my order?
▼After shipping you receive tracking updates by SMS, phone call or WhatsApp. You can also check your order status anytime on the Track Order page at koreanshopbd.com/track using your order ID.
What is your return and refund policy?
▼If you receive a damaged, defective or wrong product, contact us within 7 days of delivery with photos or videos. The product must be unused and in its original packaging. You can choose a refund or an exchange; refunds are completed within 3-5 business days after we receive the item.
Which products cannot be returned?
▼Opened, used or partially used products, opened sheet masks and single-use items, free gifts, items damaged by the customer after delivery, and clearance or non-returnable items.
Can I cancel my order?
▼Yes, orders can be cancelled with a full refund while they are still pending. Once an order has shipped it cannot be cancelled, but you can return it under our return policy.
How do I contact Korean Shop Bangladesh?
▼Call or WhatsApp 01303-779646, email koreanshopbangladesh@gmail.com, message us on Facebook, or visit our Dhanmondi store.